Terms &
Conditions
Knina General Trading Co. LLC is a UAE-based general trading company working with international suppliers and manufacturers across foodstuff materials, car accessories, kitchen equipment, packaging materials, and other trading products.
By using our website or placing an order, you agree to the following terms:
Products & Prices
Product specifications, availability, and prices are subject to change without prior notice.
Orders
An order is confirmed only after payment and order acceptance by Knina General Trading Co. LLC.
Online Payment
We accept online payments through our approved payment gateway. Payments must be successfully authorized before an order is processed.
Bulk & Customized Orders
Special, wholesale, private-label, or customized orders may be subject to separate quotations, payment terms, and conditions.
Delivery
Delivery times are estimates and may vary due to supplier availability, shipping, customs, or other circumstances beyond our control.
Returns & Refunds
Returns, cancellations, and refunds are subject to our applicable product and order conditions. Customized or private-label products may not be eligible for cancellation or return once production has started.
International Suppliers
Some products are sourced internationally. Availability and delivery may therefore depend on the supplier and shipping conditions.
Payment Issues
In case of failed, reversed, or disputed payments, Knina General Trading Co. LLC reserves the right to suspend or cancel the order.
Website Information
We make reasonable efforts to ensure that product information and prices are accurate, but errors may occasionally occur.
Liability
Knina General Trading Co. LLC shall not be responsible for delays or losses caused by circumstances beyond its reasonable control.
Governing Law
These terms are governed by the applicable laws of the United Arab Emirates.
Payment & Refund Policy
All online payments must be completed through the payment methods available on our website. Once payment is confirmed, we will process the order according to the agreed terms.
Refunds, where applicable, will normally be processed through the original payment method and may be subject to applicable banking/payment-gateway processing times.
For any questions regarding orders, payments, refunds, or cancellations, please contact us info@kninagt.com +97145726930